DISCLAIMER:

At no time and under no circumstances shall KOLLECTIVE.DE INC. or its resellers be liable to you or any third party for any damages of any kind including but not limited to personal and property damages resulting in any and all usages, direct or indirect, of Kollective.de Inc. products.

Terms and Conditions:

All sales are final. This means no refunds unless damaged on arrival. Please make sure before purchasing that your iPod is supported.

Damaged and Deffective Goods:

To ensure the highest possible quality, we fully inspect each product before it is shipped. We also fully guarantee all of our products to be free from factory and workmanship defects. If any product is found to be defective, or has been damaged in shipping, Kollective.de Inc. needs to be informed immediately upon receipt of goods.

Cancellations:

Your order can only be cancelled before 12:01 AM Eastern Standard Time of the next business day (Monday to Friday), following placement of your order, excluding holidays and weekends.

After 12:01 AM Eastern Standard Time, a cancellation request is considered to be late and is not guaranteed to be accepted. Kollective.de Inc. is not responsible for late cancellation notices and the customer will remain liable for all product and shipping and handling fees.

Change of day is considerd to occur at midnight (12:00AM) Eastern Standard Time.

Cancellations must be made via email request through our online contact form.